IPM Wissenschaftlicher Mitarbeiter
+41 58 257 16 firstname.lastname@example.org
Michael Ziegler is a research associate at the Institute for Information and Process Management. He is involved in various projects with a focus on process management, web development and data science. Previously, he worked for various companies in diverse industries. He completed an apprenticeship as a mediamatics before studying economics at the University of Zurich and business process management at the FHV. He is currently studying Information Systems at the University of Liechtenstein.
Area of Expertise
- Process management, process modeling
- web development
- database modeling
- Business analysis, requirements engineering
- Project management, project portfolio management
- MSc Information Systems (2023)
- M.A. Business Process Management
- B.A. Economics
- Supplementary examination Passerelle
- Professional apprenticeship as mediamatiker (incl. technical vocational baccalaureate)
- Research Associate at the Institute for Information and Process Management (OST)
- Research associate at the Swiss Institute for Entrepreneurship (FHGR)
- Project Manager Business Processes (Thyssenkrupp Presta)
- Segment Manager Private and Investment Clients (Raiffeisen Switzerland)
- Employee project and process management (SGKB)
- Trainee Project Management (Swisscom AG)
- Clerk Disposition Controlling (Lidl Schweiz AG)
- Management Support (Clariden Leu AG)
- Web Developer (2sic Internet Solutions GmbH)
- Business Processes (Bachelor level)
- Business Process Management Fundamentals (Bachelor level)
- Coach for practical projects (Bachelor level)
- Innovation Management (FHGR, Bachelor level)
- Research project "Children's rights in your pocket" for the participatory design of a web application, project partners: PH Lucerne, UNICEF Switzerland and Liechtenstein, Paul Schiller Foundation, Federal Social Insurance Office and others.
- Research project "COFUSE" for the co-creation of smart energy services in the heating sector, project partner: St.Galler Stadtwerke
Peer-Reviewed Journal Articles and Conference Proceedings
- RISS, U., ZIEGLER, M., SMITH, L. J. (2022). Value in Digital Technologies and Services. In Lorna Uden (Ed.), Fifteenth International Conference on Knowledge Management in Organisations. Cham: Springer CCIS.
Teaching related publications
- ENDL, R., ZIEGLER, M. (2022). Fallstudie zu strategischem Prozessmanagement: MicroElectric AG. Open Education Platform for Management Schools.
- ENDL, R., ZIEGLER, M. (2022). Prozessmodellierung, -analyse und -optimierung bei der Versicherungs AG. Open Education Platform for Management Schools.
- ZIEGLER, M. (2022). Fallstudie zu operativem Prozessmanagement: Steering AG. Open Education Platform for Management Schools.