Prof. Dr. Matthias Baldauf

IPM Stv. Institutsleiter, Professor für Wirtschaftsinformatik

+41 58 257 17 82matthias.baldauf@ost.ch

Kompetenzfelder

  • User Experience, Usability, Human-Centered Design, partizipatives Design
  • Sprachbasierte Dienste, Augmented/Virtual Reality, Wearables
  • Software Prototyping, Web, Mobile

Ausbildung

  • 2007 - 2011: Doktoratsstudium an der Technischen Universität Wien (Abschluss Dr. techn.)
  • 2003 - 2005: Software Engineering an der Technischen Universität Wien (Abschluss Dipl.-Ing.)
  • 1999 - 2003: Wirtschaftsinformatik an der Universität Wien (Abschluss Mag.rer.soc.oec.)

Berufliche Praxis

  • 2019 - heute: Professor, Institut für Informations- und Prozessmanagement, OST/FHS St. Gallen
  • 2017 - 2019: Dozent, Institut für Informations- und Prozessmanagement, FHS St. Gallen
  • 2014 - 2017: Projektleiter, Research Industrial Systems Engineering, Wien
  • 2008 - 2017: Senior Researcher und Dozent, Technische Universität Wien
  • 2008 - 2014: Senior Researcher und Projektleiter, Forschungszentrum Telekommunikation Wien
  • 2006 - 2008: Research Engineer, V-Research, Dornbirn

Lehre

  • HUCI - Human-Computer Interaction (MSc Wirtschaftsinformatik)
  • WIAS - Wissenschaftliches Arbeiten und Schreiben (MSc Wirtschaftsinformatik)
  • SWI1 - Software Implementation (BSc Wirtschaftsinformatik)

Mitgliedschaften

ACM, IEEE, Schweizer Informatik Gesellschaft SI

Peer-Reviewed Journal Articles and Conference Proceedings

  • ULMER, T., BALDAUF, M. (2022). Keep Moving! A Systematic Review of App-Based Behavior Change Techniques and Visualizations for Promoting Everyday Physical Activity. Lecture Notes in Computer Science (LNCS).
  • SHORTER, M., MINDER, B., ROGERS, J., BALDAUF, M., AURELIO TODISCO, A., AYTAÇ, A., ... WOLF, P. (2022). Materialising the Immaterial - Provotyping to Explore Voice Assistant Complexities. Association for Computing Machinery.
  • MÜLLER, S., BALDAUF, M., SEELIGER, A. (2022). Ubiquitous Machinery Monitoring – A Field Study on Manufacturing Workers’ User Experience of Mobile and Wearable Monitoring Apps. Proceedings of the ACM on Human-Computer Interaction, 6.
  • RENZ, A., BALDAUF, M., MAIER, E., ALT, F. (2022). Alexa, It's Me! An Online Survey on the User Experience of Smart Speaker Authentication. Mensch und Computer 2022. ACM Press.
  • BALDAUF, M., ZIMMERMANN, H.-D., PEDRON, C. (2021). Exploring Citizens’ Attitudes Towards Voice-Based Government Services in Switzerland. Lecture Notes in Computer Science (LNCS), pp. 229-238.
  • BALDAUF, M., MÜLLER, S., SEELIGER, A., KÜNG, T., MICHEL, A., ZÜLLIG, W. (2021). Human Interventions in the Smart Factory – A Case Study on Co-Designing Mobile and Wearable Monitoring Systems with Manufacturing Staff. CHI '21: CHI Conference on Human Factors in Computing Systems(pp. 1-6). ACM Press.
  • BALDAUF, M., FRÖHLICH, P., SADEGHIAN, S., PALANQUE, P., ROTO, V., JU, W., ... TSCHELIGI, M. (2021). Automation Experience at the Workplace. CHI '21: CHI Conference on Human Factors in Computing Systems(pp. 1-6). ACM Press.
  • FIORE, D., THIEL, C., BALDAUF, M. (2020). Potenziale von Chatbots für den innerbetrieblichen IT-Support. HMD - Praxis der Wirtschaftsinformatik.
  • BALDAUF, M., ZIMMERMANN, H.-D. (2020). Towards Conversational E-Government - An Experts' Perspective on Requirements and Opportunities of Voice-based Citizen Services. Lecture Notes in Computer Science (LNCS).
  • FRÖHLICH, P., BALDAUF, M., PALANQUE, P., ROTO, V., MENEWEGER, T., TSCHELIGI, M., ... PATERNÒ, F. (2020). Automation Experience across Application Domains: Designing for Intelligibility, Interventions, Interplay and Integrity. 2020 CHI Conference on Human Factors in Computing Systems(pp. 1-8).
  • BALDAUF, M., TOMITSCH, M. (2020). Pervasive displays for public transport. PerDis '20: The 9th ACM International Symposium on Pervasive Displays(pp. 37-45). ACM Press.
  • BALDAUF, M., FRÖEHLICH, P., ENDL, R. (2020). Trust Me, I’m a Doctor – User Perceptions of AI-Driven Apps for Mobile Health Diagnosis. MUM 2020: 19th International Conference on Mobile and Ubiquitous Multimedia(pp. 167-178). ACM Press.
  • FIORE, D., BALDAUF, M., THIEL, C. (2019). "Forgot your password again?": acceptance and user experience of a chatbot for in-company IT support. Mobile and Ubiquitous Multimedia. 18th International Conference on Mobile and Ubiquitous Multimedia(pp. 1-11). ACM Press.
  • THIEL, S.-K., REISINGER, M., RÖDERER, K., BALDAUF, M. (2019). Inclusive Gamified Participation: Who are we inviting and who becomes engaged? Proceedings of the Hawaii International Conference on System Sciences.
  • BALDAUF, M., RIBLER, S., FRÖHLICH, P. (2019). Alexa, I'm in Need!. Human-Computer Interaction with Mobile Devices and Services. MobileHCI(pp. 1-6). ACM Press.
  • FRÖHLICH, P., BALDAUF, M., MIRNIG, A. G. (2019). User interfaces for public transport vehicles: interacting with automation. Automotive User Interfaces and Interactive Vehicular Applications. AutomotiveUI(pp. 19-24). ACM Press.
  • FRÖHLICH, P., BALDAUF, M., MENEWEGER, T., ERICKSON, I., TSCHELIGI, M., GABLE, T., ... PATERNÒ, F. (2019). Everyday Automation Experience. Human Factors in Computing Systems. Extended Abstracts of the 2019 CHI Conference(pp. 1-8). ACM Press.
  • BALDAUF, M., STEINER, S., KHAMIS, M., THIEL, S.-K. (2019). Investigating the User Experience of Smartphone Authentication Schemes - The Role of the Mobile Context. Proceedings of the Hawaii International Conference on System Sciences.
  • THIEL, S.-K., ERTIÖ, T., BALDAUF, M. (2018). Why so serious? The Role of Gamification on Motivation and Engagement in e-Participatio. Interaction Design and Architecture(s), 35, pp. 158-181.
  • FRÖHLICH, P., MILLONIG, A., FRISON, A.-K., TRÖSTERER, S., BALDAUF, M. (2018). User Interfaces for Public Transport Vehicles. Automotive User Interfaces and Interactive Vehicular Applications. Adjunct Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications(pp. 50-55). ACM Press.
  • BALDAUF, M., BÖSCH, R., FREI, C., HAUTLE, F., JENNY, M. (2018). Exploring requirements and opportunities of conversational user interfaces for the cognitively impaired. Human-Computer Interaction with Mobile Devices and Services Adjunct. Proceedings of the 20th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct(pp. 119-126). ACM Press.
  • BALDAUF, M., BRANDNER, A., WIMMER, C. (2017). Mobile and gamified blended learning for language teaching. Mobile and Ubiquitous Multimedia. 6th International Conference on Mobile and Ubiquitous Multimedia(pp. 13-24). ACM Press.
  • NG, P. C., SHE, J., JEON, K. E., BALDAUF, M. (2017). When Smart Devices Interact With Pervasive Screens. ACM Transactions on Multimedia Computing, Communications, and Applications (TOMM), 13(4), pp. 1-23.
  • BALDAUF, M., ADEGEYE, F., ALT, F., HARMS, J. (2016). Your browser is the controller: advanced web-based smartphone remote controls for public screens. Pervasive Displays. Proceedings of the 5th ACM International Symposium on Pervasive Displays(pp. 175-181). ACM Press.
  • BALDAUF, M., REITBERGER, W., GÜLDENPFENNIG, F. (2016). Just one more thing! investigating mobile follow-up questions for opinion polls on public displays. Pervasive Displays. Proceedings of the 5th ACM International Symposium on Pervasive Displays(pp. 237-238). ACM Press.
  • PARKER, C., KAY, J., BALDAUF, M., TOMITSCH, M. (2016). Design implications for interacting with personalised public displays through mobile augmented reality. Pervasive Displays. Proceedings of the 5th ACM International Symposium on Pervasive Displays(pp. 52-58). ACM Press.
  • PARKER, C., TOMITSCH, M., KAY, J., BALDAUF, M. (2015). Keeping it private: an augmented reality approach to citizen participation with public displays. Pervasive and Ubiquitous Computing and Proceedings of the 2015 ACM International Symposium on Wearable Computers. Adjunct Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2015 ACM International Symposium on Wearable Computers(pp. 807-812). ACM Press.
  • BALDAUF, M., FRÖHLICH, P., ADEGEYE, F., SUETTE, S. (2015). Investigating On-Screen Gamepad Designs for Smartphone-Controlled Video Games. ACM Transactions on Multimedia Computing, Communications, and Applications (TOMM), 12(1s), pp. 1-21.
  • BALDAUF, M., FRÖHLICH, P. (2014). Snap Target: Investigating an Assistance Technique for Mobile Magic Lens Interaction With Large Displays. International Journal of Human-Computer Interaction, 30(6), pp. 446-458.
  • BALDAUF, M., SUETTE, S., FRÖHLICH, P., LEHNER, U. (2014). Interactive opinion polls on public displays. Human-computer interaction with mobile devices & services. the 16th international conference(pp. 495-500). ACM Press.
  • LEHNER, U., BALDAUF, M., ERANTI, V., REITBERGER, W., FRÖHLICH, P. (2014). Civic engagement meets pervasive gaming: towards long-term mobile participation. Human factors in computing systems. CHI '14 Extended Abstracts on Human Factors in Computing Systems(pp. 1483-1488). ACM Press.

Chapters in Edited Books

  • BALDAUF, M., FRÖHLICH, P. (2015). Investigating Serendipitous Smartphone Interaction with Public Displays (1 ed.). In Joanna Lumsden (Ed.), Emerging Perspectives on the Design, Use, and Evaluation of Mobile and Handheld Devices(pp. 239-268). IGI Global.

Professional Journals and Newspaper

  • BALDAUF, M. (2021). There’s an app for that: Maschinen-Monitoring mit mobilen Apps. topsoft Fachmagazin.
  • BALDAUF, M. (2021). Mit Apps am Shop Floor jederzeit informiert. maschinenbau.
  • PEDRON, C., ENDL, R., BALDAUF, M. (2021). Neues Tool für die Innenentwicklung. Espazium. Zürich.
  • BALDAUF, M., MAIER, E. (2019). "Okay, Google?" – Sprachassistenten für kognitiv beeinträchtigte Menschen. Netzwoche: Internet und E-Business in der Schweiz, 2018(2).
  • BALDAUF, M., ZIMMERMANN, H.-D. (2019). "Conversational Government" – Sprechen ist das neue Schreiben. Netzwoche: Internet und E-Business in der Schweiz.

Presentations

  • BALDAUF, M., MÜLLER, S. (2022). Maschinenmonitoring mit Smartphone und Smartwatch. 7. F&E-Konferenz zu Industrie 4.0.
  • BALDAUF, M., FRÖHLICH, P., ROTO, V., PALANQUE, P., LINDLEY, S., ROGERS, J., ... TSCHELIGI, M. (2022). Engaging with Automation: Understanding and Designing for Operation, Appropriation, and Behaviour Change. CHI '22: CHI Conference on Human Factors in Computing Systems(pp. 1-6). ACM Press.
  • MÜLLER, S., TÖDTLI, B., VETSCH, J., RICKENMANN, M., HAUG, S., BALDAUF, M., FRÖHLICH, P. (2022). Designing Experts' Interactions with a Semi-Automated Document Tagging System. AutomationXP22: Engaging with Automation, Workshop at CHI'22.
  • MÜLLER, S., BALDAUF, M., MICHL, A., FRÖHLICH, P. (2021). Advanced Ubiquitous Monitoring Services for Workers in Automated Production Environments. AutomationXP'21.
  • BALDAUF, M., MÜLLER, S. (2021). PRISM: Smarte Unterstützung am Shop Floor. 6. F&E-Konferenz zu Industrie 4.0.
  • BALDAUF, M., MÜLLER, S. (2021). PRISM: Smart Assistance at the Shop Floor. 5. Konferenz zur Digitalisierung in der Industrie.
  • ZIMMERMANN, H.-D., BALDAUF, M., PEDRON, C. (2021). "Exploring Citizens' Attitudes towards Voice-Based Government Services in Switzerland",. HCI International 2021.
  • BONGARD, J., BALDAUF, M., FRÖEHLICH, P. (2020). Grasping Everyday Automation –A Design Space for Ubiquitous Automated Systems. MUM 2020: 19th International Conference on Mobile and Ubiquitous Multimedia(pp. 332-334). ACM Press.
  • ZIMMERMANN, H.-D., BALDAUF, M. (2020). "Towards Conversational E-Government: An Experts’ Perspective on Requirements and Opportunities of Voice-Based Citizen Services". HCI International 2020.
  • BALDAUF, M., ETTEMEYER, A., IHLENBURG, D., JAESCHKE, P., KUGLER, P., OLBERT-BOCK, S., ... ZIMMERMANN, H.-D. (2019). DigitalisierungsNavigator DigiNav. DIR Konferenz Digitale Innovation in der Region "Neue Anwendungsfälle der digitalen Revolution in Industrie und Wirtschaft" (25.11.2019).
  • BALDAUF, M., ETTEMEYER, A., IHLENBURG, D., JAESCHKE, P., KUGLER, P., OLBERT-BOCK, S., ... ZIMMERMANN, H.-D. (2017). DigitalisierungsNavigator DigiNav, Posterpräsentation. Swissmechanic Business Day (14.09.2017).