Uwe Riss

Uwe Riss is a lecturer in digital business at the Institute for Information and Process Management. He is interested in the question of how digital transformation is changing business management and which information systems this requires. Before, he works as senior researcher in a leading European software company. He studied mathematics at the University of Marburg and received his PhD from the Institute of Theoretical Chemistry in Heidelberg.

Area of Expertise

• Digital Service Systems
• Qualitative Research Methods
• Applications of digital twins

Education

• Ph.D., Theoretical Chemistry, University of Heidelberg, Germany
• Further Education in Computer Science and Philosophy at the Distance-Learning University in Hagen, Germany
• Degree in Mathematics, University of Marburg, Germany

Professional Experience

• Lecturer at the Institute for Information and Process Management (IPM)
• Research Fellow at the School of Humanities of the University of Hertfordshire
• Senior Researcher at the Campus-based Engineering Center of SAP in Karlsruhe, Germany
• Developer and product manager at SAP in Walldorf, Germany

Teaching Experience

• Information Management (Undergraduate level)
• Digital Business (Undergraduate level)
• Digital Business in Computer Science (Undergraduate level)

Projects

• Research project "Customer Journey managed by a digital twin of an organization", project partners: Swiss Safety Center (SVTI), Squirro AG (Innosuisse)
• Research project “VA-PEPR – Voice Assistants – People, Experiences, Practices, Routines”, project partners: Hochschule Luzern, Northumbria University, Mozilla Foundation (SNF)

Memberships

• Association for Computing Machinery (ACM)
• Smarter Thurgau

Editorials and Reviewing

• Editorial Board Member of Digital Business (Elsevier)

Awards

• SAP Research Award of Excellence 2010

Peer-Reviewed Journal Articles and Conference Proceedings

• GROHER, W., RISS, U. (2023). Digital Twin of the Organization for Support of Customer Journeys and Business Processes. 2nd International Workshop on Digital Twins for Business Processes.
• RISS, U., TÖDTLI, B., WOLF, P. (2023). Privacy Intermediaries: A Business Model Perspective. 24th International CINet Conference.
• RISS, U., MAIER, E., DOERK, M., KLOTZ, U. (2023). User Perceptions and Attitudes in the Data Economy and their Contradictions. ACHI - International Conference on Advances in Computer-Human Interactions (pp. 194-201).
• RISS, U., GROHER, W. (2022). Digital Twin of the Organization – New Requirements in Business Process Management and beyond. SAP Academic Community Conference 2022.
• RISS, U., MAIER, E., DOERK, M. (2022). Perceived Risks of the Data Economy: Autonomy and the Case of Voice Assistants. In Jani Koskinen, Kai Kimppa, Olli Heimo, Juhani Naskali, Salla Ponkala, Minna Rantanen (Eds.), Effectiveness of ICT ethics – How do we help solve ethical problems in the field of ICT?, Proceedings of the ETHICOMP 2022 (pp. 413-427).
• RISS, U., ZIEGLER, M., SMITH, L. J. (2022). Value in Digital Technologies and Services. In Lorna Uden (Ed.), Fifteenth International Conference on Knowledge Management in Organisations. Cham: Springer CCIS.
• MAIER, E., DOERK, M., MURRI, M., REIMER, U., RISS, U. (2022). What does privacy mean to users of voice assistants in their homes? In Jani Koskinen, Kai Kimppa, Olli Heimo, Juhani Naskali, Salla Ponkala, Minna Rantanen (Eds.), Effectiveness of ICT ethics – How do we help solve ethical problems in the field of ICT? Proceedings of the ETHICOMP 2022 (pp. 326-339).
• RISS, U., MAUS, H., JAVAID, S., JILEK, C. (2020). Digital Twins of an Organization for Enterprise Modeling. In Janis Grabis, Dominik Bork (Eds.), The Practice of Enterprise Modeling. PoEM 2020 (pp. 25-40). Lecture Notes in Business Information Processing. 10.1007/978-3-030-63479-7_3
• BLASCHKE, M., RISS, U., HAKI, K., AIER, S. (2019). Design principles for digital value co-creation networks: a service-dominant logic perspective. Electronic Markets (em), 29 (3), pp. 443-472. 10.1007/s12525-019-00356-9
• BLASCHKE, M., HAKI, M. K., RISS, U., AIER, S. (2017). Design Principles for Business-Model-based Management Methods—A Service-Dominant Logic Perspective. In Alexander Maedche, Jan vom Brocke, Alan Hevner (Eds.), Designing the Digital Transformation (pp. 179-198). Cham: Springer International Publishing Switzerland. 10.1007/978-3-319-59144-5_11
• BLASCHKE, M., HAKI, M. K., RISS, U., AIER, S. (2017). Design Principles for Business-Model-based Management Methods—A Service-Dominant Logic Perspective. Proceedings of the International Conference on Design Science Research in Information Systems and Technology, pp. 179-198. Karlsruhe. 10.1007/978-3-319-59144-5_11
• BLASCHKE, M., HAKI, K., RISS, U., WINTER, R., AIER, S. (2016). Digital Infrastructure: A Service-dominant Logic Perspective. Internation Conference on Information Systems.
• BLASCHKE, M., WUETHERICH, M. L., RISS, U., PAPAKOSTAS, P. (2015). Business Model Management System Design: Manifesto, Requirements, and Prototype. 2015 International Conference on Enterprise Systems (ES) (pp. 153-160). IEEE. 10.1109/ES.2015.21

Chapters in Edited Books

• BLASCHKE, M., CIGAINA, M., RISS, U., SHOSHAN, I. (2017). Designing Business Models for the Digital Economy (1 ed.). In Gerhard Oswald, Michael Kleinemeier (Eds.), Shaping the Digital Enterprise (pp. 121-136). Cham: Springer International Publishing Switzerland. 10.1007/978-3-319-40967-2_6

Presentations

• GROHER, W., RISS, U. (2020). Der Customer Journey Ansatz …auf der (Daten-) Spur des Kunden. SVTI - Schweizerischer Verein für Technische Inspektionen.